Karen Bosher is a portfolio non-executive director and strategic advisor, working with hospitality and consumer businesses at key moments of growth and change. An award-winning former managing director and chair at Greene King, where she spent over a decade leading large, complex operations, she brings a commercially grounded, operator-led perspective to leadership and organisational performance. As host of the people panel, Karen will lead a candid discussion on the key people challenges facing the pub sector — from attracting and retaining talent to building capability, strengthening culture, and leading high-performing teams through ongoing change.